Cancellation policy

取消與訂閱政策 | Cancellation & Subscription Policy

本商店部分商品提供定期訂閱或預購服務。本政策說明您如何更改或取消這類購買。

Some items in our store may be offered to you as a subscription or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

定期訂閱 | Subscriptions

當您購買定期訂閱服務時，您將收到重複性的配送。配送頻率將根據您選擇的方案而定。您的支付詳情將被安全儲存，系統將在每次配送時向您扣款。部分方案會自動續訂，您可以隨時取消。您的訂單確認郵件中附有管理連結，可隨時操作。

When you purchase a subscription you'll receive repeat deliveries based on your selected frequency. Your payment details will be stored securely and you'll be charged for each delivery. Some subscriptions may auto-renew; you can cancel or manage your subscription at any time via the links in your order confirmation emails.

預購 | Pre-orders

當您進行預購時，即表示您正在購買目前缺貨或即將到貨的產品。我們可能會在結帳時收取部分訂金或暫不收費，並在商品到貨並履行訂單時收取全額。在訂單尚未出貨前，您可以取消預購；若訂單已經出貨則無法取消，但可申請退款。

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product. We may collect a deposit or store your payment method, then fulfill and charge the full payment at a future date. You can cancel a pre-order that has not yet been fulfilled. If already fulfilled, you can't cancel but may request a refund.